FIRM CAPABILITIES, BUSINESS STRATEGIES, CUSTOMER PREFERENCES, AND HYPERCOMPETITIVE ARENAS: THE SUSTAINABILITY OF COMPETITIVE ADVANTAGES WITH IMPLICATIONS FOR FIRM COMPETITIVENESS

Abstract

Matching Porter's (1980) three generic strategies appropriately in each of the four arenas of hypercompetition is proposed to offer temporary competitive advantages. The longer‐term sustainability of these competitive advantages is argued to depend on matching the firm's resources/capabilities with the provision of customer value and needs, as well as the presence of isolating mechanisms in the industry/market environment. Stringing together a series of such ephemeral advantages can enhance the firm's competitiveness in the long‐run.

Citation

Veliyath, R. and Fitzgerald, E. (2000), "FIRM CAPABILITIES, BUSINESS STRATEGIES, CUSTOMER PREFERENCES, AND HYPERCOMPETITIVE ARENAS: THE SUSTAINABILITY OF COMPETITIVE ADVANTAGES WITH IMPLICATIONS FOR FIRM COMPETITIVENESS", Competitiveness Review, Vol. 10 No. 1, pp. 56-82. https://doi.org/10.1108/eb046389