TY - JOUR AB - This is an exploration of the effectiveness of the NASD Dispute Resolution's mediation program from the user's point of view. There is a user survey that has been conducted to analyze the program. This article examines the results of the survey in a setting describing the program and how it is administered. There is an interesting examination of the effectiveness of mediation and which factors are most important. VL - 1 IS - 3 SN - 1528-5812 DO - 10.1108/eb045884 UR - https://doi.org/10.1108/eb045884 AU - Andrichik Kenneth L. AU - McCoy Elizabeth A. PY - 2000 Y1 - 2000/01/01 TI - NASD Dispute Resolution Securities Mediation 2000: Survey Results T2 - Journal of Investment Compliance PB - MCB UP Ltd SP - 27 EP - 36 Y2 - 2024/04/26 ER -