Networked services, user support and libraries: mutual benefits?

Abstract

Research networking in The Netherlands is exemplified by SURFnet BV. From the start user support has been given a high priority because networked information and communication services are still areas where inexperienced users need a lot of support before being able to benefit from them. However, providing every network user individually with suitable information is a major task and not necessarily one suited to network providers.

Citation

Heijne, M. (1992), "Networked services, user support and libraries: mutual benefits?", The Electronic Library, Vol. 10 No. 1, pp. 47-51. https://doi.org/10.1108/eb045116