This paper is about the British Library's free Internet access service, British Library Net, launched in September 1999 as the first ISP by a public sector body. The paper explores the rationale behind the development of the service, the work involved in both its creation and ongoing development and takes a look at future trends in the ISP market. The contents of this article had their genesis in a presentation given by Brian Kefford of the British Library at the Public Sector Online 2000 conference.
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