TY - JOUR AB - American businesses, like American politicians, often seek the quick fix that is best communicated by the short slogan. Quality is widely viewed as the American fix‐it‐all, with the result that the word appears with great frequency in slogans, advertisements, and business visions. VL - 13 IS - 5 SN - 0275-6668 DO - 10.1108/eb039512 UR - https://doi.org/10.1108/eb039512 AU - Bruno Robert J. PY - 1992 Y1 - 1992/01/01 TI - The Evolution to Market‐Driven Quality T2 - Journal of Business Strategy PB - MCB UP Ltd SP - 15 EP - 20 Y2 - 2024/04/23 ER -