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Learning from the Best Leads to Superior Performance

Robert C. Camp (Manager of benchmarking competency at Xerox Corp., Rochester, New York)

Journal of Business Strategy

ISSN: 0275-6668

Article publication date: 1 March 1992


Benchmarking, an approach for establishing operating goals and productivity projects based on best‐industry practices, is perhaps the most exciting new tool in the quality field. The process of searching out and emulating the best can fuel the motivation of everyone involved, often producing breakthrough results.


Camp, R.C. (1992), "Learning from the Best Leads to Superior Performance", Journal of Business Strategy, Vol. 13 No. 3, pp. 3-6.




Copyright © 1992, MCB UP Limited