Ten years ago, small businesses were very much viewed as “country cousins” and were considerably patronized by their larger counter‐parts in big business. The small‐business owner was considered rather odd, and was certainly bereft of the modern techniques and skills possessed by the larger company manager. Organizations were established, serviced by retired large company executives, in order to pass on their administrative pearls of wisdom to these ignorant embryos. Wise old “grandfathers” would smooth the way for these “children” to bypass the trauma of adolescence and achieve adulthood.
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