TY  - JOUR
AB  - ANY GOOD DICTIONARY will define its terms, and this is a good precedent to follow. What is meant by ‘the affability factor’ comprises many elements which act together to create a favourable environment for a) first use of the library, and b) for the encouragement of repeat visits.
VL  - 78
IS  - 8
SN  - 0307-4803
DO  - 10.1108/eb038360
UR  - https://doi.org/10.1108/eb038360
AU  - Brice Jennifer
AU  - Childs Nick
AU  - Shrigley Roger M
AU  - Berriman George
AU  - Morris Janina S
AU  - Day Alan
PY  - 1977
Y1  - 1977/01/01
TI  - Comment
T2  - New Library World
PB  - MCB UP Ltd
SP  - 145
EP  - 152
Y2  - 2024/04/18
ER  -