THE DYNAMICS OF CONFLICT AND CREATIVITY DURING A PROJECT'S LIFE CYCLE: A COMPARATIVE STUDY BETWEEN SERVICE‐DRIVEN AND TECHNOLOGY‐DRIVEN TEAMS IN TAIWAN
International Journal of Organizational Analysis
ISSN: 1934-8835
Article publication date: 1 February 2005
Abstract
This research focuses on examining the dynamics of task and interpersonal conflict related to the creativity of teams over five stages of a project's life cycle. Data were collected from 142 respondents of information system development project teams of a service‐driven type, and from 106 respondents of new product development teams of a technology‐driven type. Results indicate that interpersonal conflict has a negative impact on creativity for a service‐driven project team. However, task conflict has a positive impact on creativity for a technology‐driven project team. The findings suggest that managing different types of project teams necessitates concern with the variations of conflict and creativity over a project's life cycle.
Keywords
Citation
Chen, M. and Chang, Y. (2005), "THE DYNAMICS OF CONFLICT AND CREATIVITY DURING A PROJECT'S LIFE CYCLE: A COMPARATIVE STUDY BETWEEN SERVICE‐DRIVEN AND TECHNOLOGY‐DRIVEN TEAMS IN TAIWAN", International Journal of Organizational Analysis, Vol. 13 No. 2, pp. 127-150. https://doi.org/10.1108/eb029001
Publisher
:Emerald Group Publishing Limited
Copyright © 2005, Emerald Group Publishing Limited