The potential for increasing organisational performance by empowering employees at all levels of the workforce and providing opportunities for participation and learning is now being recognised by many organisations. Empowerment is normally instigated by management as part of a necessary organisational change. It attempts to allow individual employees to contribute to the process of making decisions relevant to their own work and is normally a part solution to the flattening of organisational structures; where middle management layers are removed, the responsibility for decision making and problem solving must be shifted.
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