Can QWL Interventions Pay Off in the Short Term?

Abstract

Quality of Working Life (QWL) programmes can pay off in the short term. The Johnson Chemical Company experience in the USA demonstrates that such interventions can immediately impact productivity by improving communication and co‐ordination, employee motivation and individual capabilities. They can indirectly influence productivity by means of the secondary effects of increased employee well‐being and satisfaction.

Citation

Veres, J.G. and Sims, R.R. (1985), "Can QWL Interventions Pay Off in the Short Term?", Management Research News, Vol. 8 No. 3, pp. 27-29. https://doi.org/10.1108/eb027866