The Internet features more and more frequently in the media as the impact of the information society grows and the traffic on the information highway expands. In this article the authors explore the ways in which the Internet is affecting the field of records management. They describe the Internet, the three methods of connecting to the Net and discuss the growth of e‐mail with particular reference to its status and retention. The Internet also provides, via list servers, a forum for exchange of information amongst records managers and the most active lists are identified with their addresses given in an Appendix. The authors conclude by arguing that, although, at the present time, the idea of managing or controlling the Net runs counter to the freedom of expression which is its principal characteristic, in time the records manager will take on a greater role in preparing users to use the NET by good record‐keeping practices within business as well as encouraging fellow professionals to tap into a valuable resource for their own professional development.
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