STANDARD TIMES FOR INFORMATION SYSTEMS: A METHOD FOR DATA COLLECTION AND ANALYSIS

Abstract

With a view to obtaining a set of standard times for information system operations, Aslib Research Department is developing and testing methods for collecting and analysing data on the time taken to perform certain operations. The current state of development of these methods is described. Data collection is by a self‐recording (diary) method, completed at the time of performing the operation. The major problem is one of identifying, describing, and analysing the effect of the various factors which might affect the time. First results indicate that it is possible to explain a large proportion of the variations in individual times by taking account of a sufficient number of variables.

Citation

WILKIN, A.P., REYNOLDS, R. and ROBERTSON, S.E. (1972), "STANDARD TIMES FOR INFORMATION SYSTEMS: A METHOD FOR DATA COLLECTION AND ANALYSIS", Journal of Documentation, Vol. 28 No. 2, pp. 131-150. https://doi.org/10.1108/eb026535