TY - JOUR AB - Like medieval alchemists, quality modellers continue to search for a formula that will combine various elements of quality management into one unified whole. Evidence from companies in The Netherlands suggests the dream of linking concepts is so far still unrealized. VL - 3 IS - 4 SN - 1368-3047 DO - 10.1108/eb025588 UR - https://doi.org/10.1108/eb025588 AU - Lemaire Peter AU - Wanszink Dick PY - 1999 Y1 - 1999/01/01 TI - MISSING THE LINK T2 - Measuring Business Excellence PB - MCB UP Ltd SP - 58 EP - 63 Y2 - 2024/09/22 ER -