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THE IMPACT OF BRAND LOYALTY on NEW PRODUCT LAUNCHES

Jan Hofmeyr (Director, Research Surveys (Pty) Ltd; and co‐founder and director, Mantis International Marketing Consultancy, South Africa.)
John Rice (Co‐founder and joint chairman of Research Surveys (Pty) Ltd.; and co‐founder and director of Mantis International Marketing Consultancy.)

Measuring Business Excellence

ISSN: 1368-3047

Article publication date: 1 April 1999

586

Abstract

How a measure of consumer commitment can reduce the high failure rate of new product launches was the subject of the award winning paper at this year's congress of the European Society for Opinion and Marketing research.

Citation

Hofmeyr, J. and Rice, J. (1999), "THE IMPACT OF BRAND LOYALTY on NEW PRODUCT LAUNCHES", Measuring Business Excellence, Vol. 3 No. 4, pp. 42-51. https://doi.org/10.1108/eb025586

Publisher

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MCB UP Ltd

Copyright © 1999, MCB UP Limited

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