TY - JOUR AB - Organizations are investing heavily in ‘data warehouse’ systems to capitalize on the information generated by day‐to‐day contact with customers. But many risk steering their business from the engine room rather than the bridge through poor implementation, argues Jon Farley. VL - 2 IS - 4 SN - 1368-3047 DO - 10.1108/eb025548 UR - https://doi.org/10.1108/eb025548 AU - Farley Jon PY - 1998 Y1 - 1998/01/01 TI - KEEPING THE DATA WAREHOUSE OFF THE ROCKS T2 - Measuring Business Excellence PB - MCB UP Ltd SP - 14 EP - 15 Y2 - 2024/04/25 ER -