TY - JOUR AB - BT is the largest organization to be recognized as a prize winner in the European Quality awards. While the global telecommunications provider's achievement reflects strong performance across all nine criteria of the business excellence model, the judges of Europe's premier business excellence competition have identified BT's approaches in three key areas of management and business performance as exemplary. VL - 2 IS - 2 SN - 1368-3047 DO - 10.1108/eb025525 UR - https://doi.org/10.1108/eb025525 PY - 1998 Y1 - 1998/01/01 TI - What makes BT a role model T2 - Measuring Business Excellence PB - MCB UP Ltd SP - 14 EP - 18 Y2 - 2024/09/26 ER -