ALL CHANGE on the instrument panel

Abstract

The management of the future will be based on a broader, global reporting system rather than just operational figures. Modern ‘instrument panels’ will measure not just financial and internal performance but the achievement of strategic targets, external performance and the satisfaction of stakeholders.

Citation

Cardinaux, P. (1997), "ALL CHANGE on the instrument panel", Measuring Business Excellence, Vol. 1 No. 3, pp. 12-17. https://doi.org/10.1108/eb025490