ARMSTRONG'S STRETCH MARKS

Abstract

Armstrong World Industries Building Products Operations has consistently used the Baldrige award model criteria competitively to gauge its performance and to set stretch targets. Along the way it has collected the coveted award itself.

Citation

(1997), "ARMSTRONG'S STRETCH MARKS", Measuring Business Excellence, Vol. 1 No. 2, pp. 54-59. https://doi.org/10.1108/eb025485