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A practical approach to DEFINING KEY INDICATORS

Dr Andrew Neely (Lectures at the Judge Institute at the University of Cambridge and is the author of Getting the Measure of Your Business and Creating a Winning Business Formula. He is a fellow of Churchill College, Cambridge, and has worked in the aerospace industry.)

Measuring Business Excellence

ISSN: 1368-3047

Article publication date: 1 January 1997

251

Abstract

Identifying key drivers of business performance helps to establish the right performance measures, but the measurement system is more likely to be successful if it can be embedded in everyday work processes. The greatest benefit comes from a system which enables you to learn strategically.

Citation

Neely, A. (1997), "A practical approach to DEFINING KEY INDICATORS", Measuring Business Excellence, Vol. 1 No. 1, pp. 42-46. https://doi.org/10.1108/eb025468

Publisher

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MCB UP Ltd

Copyright © 1997, MCB UP Limited

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