A practical approach to DEFINING KEY INDICATORS
Dr Andrew Neely
(Lectures at the Judge Institute at the University of Cambridge and is the author of Getting the Measure of Your Business and Creating a Winning Business Formula. He is a fellow of Churchill College, Cambridge, and has worked in the aerospace industry.)
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Abstract
Identifying key drivers of business performance helps to establish the right performance measures, but the measurement system is more likely to be successful if it can be embedded in everyday work processes. The greatest benefit comes from a system which enables you to learn strategically.
Citation
Neely, A. (1997), "A practical approach to DEFINING KEY INDICATORS", Measuring Business Excellence, Vol. 1 No. 1, pp. 42-46. https://doi.org/10.1108/eb025468
Publisher
:MCB UP Ltd
Copyright © 1997, MCB UP Limited