TY  - JOUR
AB  - This article looks at organizational activity within libraries with the assumption that the human cost of change must be a factor in planning. If that cost outweighs the human benefits, the change will result in fewer benefits. Therefore, it is better to take the time to attend to staff concerns and needs during the process. The costs of dealing with the effects after the fact will be at least as great and certainly more stressful.
VL  - 5
IS  - 1
SN  - 0888-045X
DO  - 10.1108/eb025316
UR  - https://doi.org/10.1108/eb025316
AU  - Fine Sara
PY  - 1992
Y1  - 1992/01/01
TI  - CHANGE AND RESISTANCE: THE COST/BENEFIT FACTOR
T2  - The Bottom Line
PB  - MCB UP Ltd
SP  - 18
EP  - 23
Y2  - 2024/04/25
ER  -