VENDOR ACCOUNTS: Creating a Cost‐Monitoring System

Abstract

The Document Supply Service at AT&T Bell Laboratories experienced a crisis in the fall of 1988. It was not monitoring the expenditures for external suppliers of documents, even though over half of the department's total budget went to document vendors.

Citation

McFadden, L. (1991), "VENDOR ACCOUNTS: Creating a Cost‐Monitoring System", The Bottom Line, Vol. 4 No. 1, pp. 15-17. https://doi.org/10.1108/eb025268