TY - JOUR AB - The Bill provides for five different ombudsman schemes and three other complaint handling schemes into a single unified scheme. All the existing schemes have different legal derivations and industry coverage; defining the scope, functions and funding of the new scheme will be a considerable challenge. This paper analyses the FSA proposals and highlights some of the critical legal and policy issues to be resolved. VL - 6 IS - 4 SN - 1358-1988 DO - 10.1108/eb024988 UR - https://doi.org/10.1108/eb024988 AU - Merricks Walter PY - 1998 Y1 - 1998/01/01 TI - The unified compulsory ombudsman scheme T2 - Journal of Financial Regulation and Compliance PB - MCB UP Ltd SP - 371 EP - 378 Y2 - 2024/09/19 ER -