A word of caution to users of online databases — do not rest on your laurels. Though you may be users of online information you must ask yourself, how much of your information is available online? We are all aware of the countless studies that have shown anywhere from 93–95% of all information used by organizations today is in paper format. More importantly, research conducted by the Delphi Consulting Group has shown that less than one tenth of 1% of the information stored electronically is under the control of a text retrieval system. If that concerns you — it should. But it should not concern you as much as the fact that the overwhelming majority of full‐text retrieval front ends to online databases do not utilize state‐of‐the‐art functionality and features. If you believe that as an early adopter of online technology you are guaranteed a place among the victors of the information revolution, you are in for a rude awakening.
Frappaolo, C. (1993), "PREPARING FOR THE INFORMATION REVOLUTION: EXCERPTS FROM THE KEYNOTE ADDRESS, 1993 NATIONAL ONLINE MEETING", Online and CD-Rom Review, Vol. 17 No. 3, pp. 181-185. https://doi.org/10.1108/eb024443
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