TY  - JOUR
AB  - A growing body of research suggests that conflict can be beneficial for groups and organizations (e.g., De Dren & Van De Vliert, 1997). This paper articulates the argument that to be in conflict is to be emotionally activated (Jones, 2000) and utilizes Galtung's (1996) triadic theory of conflict transformation to locate entry points for conflict generation. Application of these ideas is presented through exemplars that demonstrate the utility of addressing emotions directly in the management of organizational conflicts.
VL  - 12
IS  - 3
SN  - 1044-4068
DO  - 10.1108/eb022858
UR  - https://doi.org/10.1108/eb022858
AU  - Bodtker Andrea M.
AU  - Katz Jameson Jessica
PY  - 2001
Y1  - 2001/01/01
TI  - EMOTION IN CONFLICT FORMATION AND ITS TRANSFORMATION: APPLICATION TO ORGANIZATIONAL CONFLICT MANAGEMENT
T2  - International Journal of Conflict Management
PB  - MCB UP Ltd
SP  - 259
EP  - 275
Y2  - 2024/09/23
ER  -