To read this content please select one of the options below:

EMOTION IN CONFLICT FORMATION AND ITS TRANSFORMATION: APPLICATION TO ORGANIZATIONAL CONFLICT MANAGEMENT

Andrea M. Bodtker (Temple University)
Jessica Katz Jameson (North Carolina State University)

International Journal of Conflict Management

ISSN: 1044-4068

Article publication date: 1 March 2001

4265

Abstract

A growing body of research suggests that conflict can be beneficial for groups and organizations (e.g., De Dren & Van De Vliert, 1997). This paper articulates the argument that to be in conflict is to be emotionally activated (Jones, 2000) and utilizes Galtung's (1996) triadic theory of conflict transformation to locate entry points for conflict generation. Application of these ideas is presented through exemplars that demonstrate the utility of addressing emotions directly in the management of organizational conflicts.

Citation

Bodtker, A.M. and Katz Jameson, J. (2001), "EMOTION IN CONFLICT FORMATION AND ITS TRANSFORMATION: APPLICATION TO ORGANIZATIONAL CONFLICT MANAGEMENT", International Journal of Conflict Management, Vol. 12 No. 3, pp. 259-275. https://doi.org/10.1108/eb022858

Publisher

:

MCB UP Ltd

Copyright © 2001, MCB UP Limited

Related articles