MANAGERIAL CONFLICT INTERVENTION IN ORGANIZATIONS: TRAVERSING THE CULTURAL MOSAIC

Abstract

The rapid globalization of modern business and the multicultural nature of its workforce pose major challenges for leadership and human resource management in 1990s. One important area that is yet to be fully explored is the managing of conflict in a multicultural organization where values, orientations, preferences, and attitudes differ significantly among the members. This paper explores the implications of cultural differences for managerial intervention in conflicts between subordinates in organizations using Hofstede's four‐dimensional framework.

Citation

Elangovan, A.R. (1995), "MANAGERIAL CONFLICT INTERVENTION IN ORGANIZATIONS: TRAVERSING THE CULTURAL MOSAIC", International Journal of Conflict Management, Vol. 6 No. 2, pp. 124-146. https://doi.org/10.1108/eb022759