TY  - JOUR
AB  - Based on the collectivism‐individualism structure, the present study compared organizational conflict management behaviors between Korea (a collectivistic culture) and the U.S. (an individualistic culture). Employing a three‐way factorial design (Culture type x Relational distance x Power relationship), the present study registered robust effects of culture type in determining one's organizational conflict management behaviors. Specifically, Koreans are found to be extensive users of solution‐orientation strategies, while Americans prefer to use either non‐confrontation or control strategies in dealing with organizational conflicts. Moreover, the data also indicated that Koreans are more sensitive in exercising power when facing conflicts with subordinates in the organization. On the other hand, the effect of relational distance (ingroup vs. outgroup) in determining one's choice of organizational conflict management styles is found to be minimal. Implications of present findings for future intercultural communication research are also discussed.
VL  - 2
IS  - 3
SN  - 1044-4068
DO  - 10.1108/eb022698
UR  - https://doi.org/10.1108/eb022698
AU  - Lee Hyun O.
AU  - Rogan Randall G.
PY  - 1991
Y1  - 1991/01/01
TI  - A CROSS‐CULTURAL COMPARISON OF ORGANIZATIONAL CONFLICT MANAGEMENT BEHAVIORS
T2  - International Journal of Conflict Management
PB  - MCB UP Ltd
SP  - 181
EP  - 199
Y2  - 2024/04/19
ER  -