POSITIVE EFFECTS OF CONFLICT: A FIELD ASSESSMENT
International Journal of Conflict Management
ISSN: 1044-4068
Article publication date: 1 January 1990
Abstract
Research relying on laboratory protocol and case studies has demonstrated positive effects from cognitive conflict and controversy. Reported benefits have included better judgments, improved strategic decisions and a better understanding of others' positions. This study develops and assesses the psychometric properties of an instrument designed to examine decision conflict in field settings. This instrument was administered on site to 63 managers. Factors identified in the instrument were disagreement, openness, and control. Interestingly, the openness dimension was positively associated with job commitment. The control factor was inversely associated with job satisfaction.
Citation
Cosier, R.A. and Dalton, D.R. (1990), "POSITIVE EFFECTS OF CONFLICT: A FIELD ASSESSMENT", International Journal of Conflict Management, Vol. 1 No. 1, pp. 81-92. https://doi.org/10.1108/eb022674
Publisher
:MCB UP Ltd
Copyright © 1990, MCB UP Limited