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SOCIO‐TECHNICAL DESIGN METHODS IN OFFICE SETTINGS: TWO CASES

Joyce M. Ranney (Digital Equipment Corporation, Maynard, MA 01754 (U.S.A.) Joyce Ranney is Senior Organization Development Consultant at Digital Equipment Corporation. 111 Powdermill Road, Maynard, Massachusetts)
Carolyn E. Carder (Digital Equipment Corporation, Maynard, MA 01754 (U.S.A.) Carolyn Carder is Manager of Organization Development in Finance and Administration at Digital. 111 Powdermill Road, Maynard, Massachusetts)

Office Technology and People

ISSN: 0167-5710

Article publication date: 1 March 1984

168

Abstract

The purpose of this article is to discuss the application of socio‐technical design concepts and methods to office settings. Certain translations and modifications for offices are necessary in order to use socio‐technical methods, originally developed for use in factory settings. We will briefly review the socio‐technical systems history and approach, discuss design concepts and principles, describe two office cases, and identify important consulting issues for managers and implementors of office technology.

Citation

Ranney, J.M. and Carder, C.E. (1984), "SOCIO‐TECHNICAL DESIGN METHODS IN OFFICE SETTINGS: TWO CASES", Office Technology and People, Vol. 2 No. 3, pp. 169-186. https://doi.org/10.1108/eb022632

Publisher

:

MCB UP Ltd

Copyright © 1984, MCB UP Limited

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