Sooner or later every manager is faced with finding the route out of a difficult dilemma; choosing the solution which will cure the company's ills — not complicate them. All too often, as Chesterton wrote “It isn't that they can't see the solution. It is that they can't see the problem.” In this article Michael Clay describes an American technique for analysing and solving problems which can be learned quickly and requires no prior knowledge of management.
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