Staff Assessment and Evaluation at J.C. Penney

Abstract

For many managers the process of conducting a performance appraisal is an uncomfortable experience, one which is often put off to the last minute and then rushed through, simply to get it over with. As a result, not much is gained by the process and very often the employee leaves feeling frustrated. In this article, the author shares his thoughts and experiences on how an appraisal can be a positive experience — one that can challenge associates to accomplish goals and maximise their productivity.

Citation

Brown, C.L. (1987), "Staff Assessment and Evaluation at J.C. Penney", Managerial Auditing Journal, Vol. 2 No. 2, pp. 21-22. https://doi.org/10.1108/eb017592