Computers at your service
Gordon CBE Davies
(Formerly Assistant Head of Training at the Hotel & Catering Industry Training Board and now Executive Officer of the British Institute of Innkeeping)
69
Abstract
Hotels and restaurants have always faced a managerial dilemma. Each must present, through members of staff, a warm and friendly welcome to guests; each is, however, also a business which must be operated efficiently if it is to survive. Because, historically, it has primarily been a range of social and vocational skills that have been required to run such a business, neither employees nor customers readily see the need for a range of applications of computer technology to be used in this hospitality industry.
Citation
Davies, G.C. (1985), "Computers at your service", Education + Training, Vol. 27 No. 7, pp. 198-198. https://doi.org/10.1108/eb017163
Publisher
:MCB UP Ltd
Copyright © 1985, MCB UP Limited