Erratum

Abstract

This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/eb014393. When citing the article, please cite: Peter Gilmour, George Borg, Peter A. Duffy, Nigel D. Johnston, B.E. Limbek, Michael R. Shaw, (1976) “Customer Service: Differentiating By Market Segment”, International Journal of Physical Distribution, Vol. 7 Iss: 3, pp. 141 - 148.

Citation

(1982), "Erratum", International Journal of Physical Distribution & Materials Management, Vol. 12 No. 3, pp. 37-44. https://doi.org/10.1108/eb014532