TY  - JOUR
AB  - Local Councils get stick from the Press. One of the main areas of criticism is the lack of social skills of people dealing with the public. There are a lot of reasons for this. One is that Councils are relatively unadventurous in staff training; another is that Councils are such diffuse organisations that they present problems to the trainer trying to produce a standard course.
VL  - 2
IS  - 3
SN  - 0309-0590
DO  - 10.1108/eb014161
UR  - https://doi.org/10.1108/eb014161
AU  - Ketchley Paul
AU  - Anderson Nick
PY  - 1978
Y1  - 1978/01/01
TI  - Clerical Skills Training:: Beyond the Standard Course
T2  - Journal of European Industrial Training
PB  - MCB UP Ltd
SP  - 6
EP  - 8
Y2  - 2024/05/08
ER  -