There are about 500,000 inhabitants in Helsinki. There are over 100,000 clients and over 300,000 client visits in Helsinki social welfare agencies per year. There are seven social welfare agencies in Helsinki, and this paper is based upon activities in the northeast social agency, consisting of 38 social workers and 15 clerks. Each social worker has about 150–200 clients per year.
Rosenholm, M. (1990), "USING A CLIENT DATA BASE: THE HELSINKI EXPERIENCE", International Journal of Sociology and Social Policy, Vol. 10 No. 4/5/6, pp. 107-116. https://doi.org/10.1108/eb013105Download as .RIS
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