THE READING DIMENSION IN EFFECTIVENESS AND SERVICE

Abstract

FIRST, one or two naive questions. For example, “What is this public library?” or “What is it for?”. They are questions one could imagine a being from another planet might ask. When one has been associated with something over a long period of time it is both difficult and, useful to consider it from a fresh and detached point of view.

Citation

McCLELLAN, A.W. (1981), "THE READING DIMENSION IN EFFECTIVENESS AND SERVICE", Library Review, Vol. 30 No. 2, pp. 77-86. https://doi.org/10.1108/eb012717