TY - JOUR AB - Modern reference service is marked by four distinctive features: (1) the willingness and ability of librarians generally to give reference aid; (2) a staff devoted exclusively (or largely) to reference work; (3) reference collections stored on open shelves in rooms planned as reference quarters; and (4) ready guides to library resources (such as a dictionary catalogue and a precise scheme of classification). VL - 11 IS - 3 SN - 0024-2535 DO - 10.1108/eb012104 UR - https://doi.org/10.1108/eb012104 AU - KAPLAN LOUIS PY - 1947 Y1 - 1947/01/01 TI - The Early History of Reference Service in the United States T2 - Library Review PB - MCB UP Ltd SP - 286 EP - 290 Y2 - 2024/04/25 ER -