TY - JOUR AB - In this section we look at banking in the single market, new directions in financial services marketing, the validity of the 4Ps for services marketing, measuring the marketing culture of a service firm, the erosion of bank margins, Citibank's global consumer banking network, and the pricing of services. VL - 10 IS - 4 SN - 0265-2323 DO - 10.1108/eb010846 UR - https://doi.org/10.1108/eb010846 PY - 1992 Y1 - 1992/01/01 TI - International Journal of Bank Marketing T2 - International Journal of Bank Marketing PB - MCB UP Ltd SP - 5 EP - 39 Y2 - 2024/04/19 ER -