TY - JOUR AB - Consumers do not select their main bank in a particularly conscious fashion; results of a survey of 558 Swedish bank customers and 53 bank branch managers indicated that for a third of respondents the choice was random. However, bank location, availability of loans, and payment of salary through a certain bank are reasons for choice, as is the influence of parents' choices. Choice is most probably a result of a match between bank image and consumer interests. VL - 3 IS - 2 SN - 0265-2323 DO - 10.1108/eb010755 UR - https://doi.org/10.1108/eb010755 AU - Martenson Rita PY - 1985 Y1 - 1985/01/01 TI - Consumer Choice Criteria in Retail Bank Selection T2 - International Journal of Bank Marketing PB - MCB UP Ltd SP - 64 EP - 74 Y2 - 2024/04/20 ER -