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Humour and Licensed Retailing

Professor Keith Johnson (Faculty of Management, Trinity and All Saints, University of Leeds, Leeds)
Stephen Ball (Pricipal Lecturer, The Centre for International Hospitality Management, School of Leisure and Food Management, Sheffield Hallam University, City Campus, Howard Street, Sheffield S1 1WB)

International Journal of Wine Marketing

ISSN: 0954-7541

Article publication date: 1 January 2000

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Abstract

The anthropological and sociological purpose of this article is to illustrate the importance of humour within hospitality and, in particular, licensed retail management. With the aid of a number of examples and with the results of some field studies it seeks to conduct a preliminary analysis of the use of humour in a licensed retail context. The aim is to illustrate that within this context, humour is not just a trivialising process. It has other functions and benefits. It also has its limitations. The intention is to show that humour can be, amongst other things, a form of human and organisational communication that is as serious and as subtle as any other. As such it is an appropriate subject for management attention, particularly in this context. Making money and making jokes are compatible activities in licensed retailing, as many publicans will testify.

Citation

Johnson, K. and Ball, S. (2000), "Humour and Licensed Retailing", International Journal of Wine Marketing, Vol. 12 No. 1, pp. 16-29. https://doi.org/10.1108/eb008703

Publisher

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MCB UP Ltd

Copyright © 2000, MCB UP Limited