The changing of demographics, globalisation of business, and the pursuit of effective competition makes it imperative for organisations to implement programmes for diversity management. The ability to manage a diverse workforce will be a major determinate of the continued survival and success in becoming a global corporation. Many organisations have begun by initiating training programmes, yet they have not explored the full scope of a diverse environment by introducing a complete diversity programme that is fully supported by upper management. Diversity is a very sensitive issue and if not handled properly it can be detrimental to an organisation. A cultural evolution is taking place in the worldwide workforce, and those organisations that take immediate action will be in the forefront of the global business environment.
Magdaleno, G. and Kleiner, B. (1996), "Global Trends in Managing Cultural Diversity", Cross Cultural Management: An International Journal, Vol. 3 No. 4, pp. 31-36. https://doi.org/10.1108/eb008414Download as .RIS
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