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BENEFIT SEGMENTATION –20 YEARS LATER

Russell I. Haley (Professor of Marketing, University of New Hampshire)

Journal of Consumer Marketing

ISSN: 0736-3761

Article publication date: 1 February 1984

Abstract

During the more than twenty years since its inception the technique of Benefit Segmentation has become a familiar method of analyzing markets to discover segmentation opportunities. Almost every major marketer of consumer goods and services has attempted to use this method one or more times. However, the degree of success which has attended its use has varied. In this article its originator, Dr. Russell I. Haley, examines the reasons for this variation, offers guidelines for proper use, and suggests directions for further improvements in the method.

Citation

Haley, R.I. (1984), "BENEFIT SEGMENTATION –20 YEARS LATER", Journal of Consumer Marketing, Vol. 1 No. 2, pp. 5-13. https://doi.org/10.1108/eb008090

Publisher

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MCB UP Ltd

Copyright © 1984, MCB UP Limited