Management is acknowledged as becoming increasingly important for firms of chartered surveyors (RICS, 1985), yet very little research has been undertaken in this area. In order to open up the debate, this paper examines the areas of valuation and information technology from a management perspective and demonstrates how both of these areas relate to the resource structure and the decision making process of the organisation. It concludes by stating that chartered surveyors must take a wider view of their business environment and package of services, and develop appropriate management plans in order to meet the demands of the increasingly competitive financial market.
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