Forum: Management Cybernetics: Basic Computer Literacy Needed by All Managers

Abstract

Computer literacy is a nebulous term which defies a clear and concise definition. The inability to properly define this term makes it difficult for managers to gain a clear understanding of their roles as they apply to computer literacy. This contribution presents concepts which will enable managers to understand computer literacy better. The main emphasis is based on a model known as ASK (Awareness, Skill, Knowledge). These factors help to provide an effective method of defining a manager's role as it pertains to the various elements of computer literacy. The role of training as it pertains to managers and organizations is also addressed.

Citation

Cooper, C.H. and Kleiner, B.H. (1993), "Forum: Management Cybernetics: Basic Computer Literacy Needed by All Managers", Kybernetes, Vol. 22 No. 1, pp. 54-58. https://doi.org/10.1108/eb005956