ENCOUNTERING OTHERS AT WORK — A TRANSACTIONAL ANALYSIS APPROACH TO TRAINING
Stuart Hannabuss
(School of Librarianship and Information Studies, Robert Gordon's Institute of Technology, Aberdeen)
369
Abstract
The process of Transactional Analysis is reviewed and the uses of its techniques demonstrated. A training exercise illustrating the three ego states in transactions is included.
Keywords
Citation
Hannabuss, S. (1988), "ENCOUNTERING OTHERS AT WORK — A TRANSACTIONAL ANALYSIS APPROACH TO TRAINING", Industrial and Commercial Training, Vol. 20 No. 2, pp. 5-9. https://doi.org/10.1108/eb004095
Publisher
:MCB UP Ltd
Copyright © 1988, MCB UP Limited