TY - JOUR AB - Management has been defined as deciding what people should do and getting them to do it. Both aspects rely on interactive skill, since the information to decide must invariably be obtained from people and getting people to co‐operate can rarely be achieved today by a simple command. Indeed, depending on the nature of the decision, effectiveness may dictate that those who must carry it out, should be involved in deciding both what shall be done and also how it shall be achieved. It is not unusual therefore, to find that not only managers and supervisors but specialists and members of project teams, find the need to spend more than half their time in group work, for instance, in obtaining or giving information and in personnel matters involving interviews and appraisals. VL - 4 IS - 4 SN - 0019-7858 DO - 10.1108/eb003211 UR - https://doi.org/10.1108/eb003211 AU - JOHNSON AB PY - 1972 Y1 - 1972/01/01 TI - The dis technique: A consultant's course T2 - Industrial and Commercial Training PB - MCB UP Ltd SP - 187 EP - 191 Y2 - 2024/04/23 ER -