Hiccups and Nightmares:

P.L. Wright (University of Bradford, UK)
D.S. Taylor (University of Bradford, UK)

Journal of European Industrial Training

ISSN: 0309-0590

Publication date: 1 July 1984


Interpersonal skills training is commonly carried out by skilled tutors who provide feedback and guidelines to trainees, based on their performance in role played interactions. Unfortunately, such tutoring sessions do not always go as planned. The result may be minor “hiccups” which impair the smooth flow of the proceedings or a “tutor's nightmare” where all appears lost. It can be very unnerving for the inexperienced tutor who encounters problems such as a role player who dries up or a course member who resolutely refuses to accept feedback. In this article we describe 13 of the more common tutoring problems, together with our suggestions concerning ways in which they may be handled. These suggestions are not intended to be prescriptive, but they may provide trainee tutors with something to fall back on whilst they are developing their own ways of handling tutoring problems.


Wright, P. and Taylor, D. (1984), "Hiccups and Nightmares:", Journal of European Industrial Training, Vol. 8 No. 7, pp. 25-31. https://doi.org/10.1108/eb002187

Download as .RIS




Copyright © 1984, MCB UP Limited

Please note you might not have access to this content

You may be able to access this content by login via Shibboleth, Open Athens or with your Emerald account.
If you would like to contact us about accessing this content, click the button and fill out the form.
To rent this content from Deepdyve, please click the button.