TY - JOUR AB - This article presents a simple technique for reconciling the conflicting objectives of the salesmen, designers and production engineers when considering the progressive development of an engineering product. Typically the salesmen express a need for a product that will sell more easily; the designers express a wish to utilise more advanced technology; and the production engineers wish to minimise manufacturing costs. The objectives of each of these groups are intended to be a reflection of the corporate objectives expressed at the functional level. It is rare for these intentions to have the desired effect in the company; each group develops a method of working which will satisfy the method of measuring effectiveness imposed by their immediate superiors. Thus the problem becomes one of providing a vehicle on which the attitudes and values of each group become explicit one to another and may be reconciled to the corporate good. VL - 11 IS - 1 SN - 0025-1747 DO - 10.1108/eb001010 UR - https://doi.org/10.1108/eb001010 AU - Eden Colin PY - 1973 Y1 - 1973/01/01 TI - A MAXIMUM PROFIT PRODUCT TO PLEASE THE CUSTOMER T2 - Management Decision PB - MCB UP Ltd SP - 57 EP - 63 Y2 - 2024/04/19 ER -