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Using the theory of constraints to improve competitiveness: an airline case study

Tony Polito (Assistant Professor in the department of Decision Sciences, College of Business at East Carolina University)
Kevin Watson (Assistant Professor in the department of Management, University of New Orleans)
Robert J. Vokurka (Professor of Operation Management, Texas A&M University‐Corpus Christi)

Competitiveness Review

ISSN: 1059-5422

Article publication date: 1 March 2006

139

Abstract

The aim of the discipline of Operations Management is to gain competitive advantage. One more recent and lesser‐known Operations Management technique that is finding greater acceptance is the Theory of Constraints (TOC). This paper illustrates the use of a specific TOC technique termed “The Thinking Processes” to solve an airline industry case toward improved competitive outcomes.

Keywords

Citation

Polito, T., Watson, K. and Vokurka, R.J. (2006), "Using the theory of constraints to improve competitiveness: an airline case study", Competitiveness Review, Vol. 16 No. 1, pp. 44-50. https://doi.org/10.1108/cr.2006.16.1.44

Publisher

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Emerald Group Publishing Limited

Copyright © 2006, Emerald Group Publishing Limited

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